State Farm® Insurance Agent Ross Hoekstra
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Dipak Chaudhary
November 3, 2025
5
out of
5
rating by Dipak Chaudhary
"Julia is Best . Great customer service and follow up your request. Explains your benefits. Very nice experience. First time putting review on insurance agent ."
We responded:
"Thank you, Dipak, for taking the time to share your experience with us. We're glad to hear that Julia provided you with great service and clear explanations of your benefits. We appreciate your feedback and look forward to assisting you in the future."
Brett Jacobsen
October 29, 2025
5
out of
5
rating by Brett Jacobsen
"Amanda was amazing! She's not only like a good neighbor she is... thank you for the brisket! I highly recommend this agency. (Also they saved me some money🤔👌😉🫣💯) Small town living at its best. Again thank you for all three policies. Jan and I look forward to our partnership."
We responded:
"Thank you, Brett, for your kind words and for choosing our agency. We're delighted to hear that Amanda made a positive impact and that you're enjoying the benefits of small-town living with us. We look forward to continuing our partnership with you and Jan. "
Michelle Planting
October 15, 2025
5
out of
5
rating by Michelle Planting
"It was great, and saved me a lot of money. Thank you"
We responded:
"Thank you, Michelle, for your feedback! I'm glad to hear that we could help you save money. If you have any more questions or need assistance, feel free to reach out."
Victor Larson
October 2, 2025
5
out of
5
rating by Victor Larson
"State Farm Insurance is very kind and helpful they have save me over a $150.00 for renters an full coverage. No more buying that gecko food."
We responded:
"Thank you, Victor, for your feedback! It's great to hear that you've found our services helpful and cost-effective. We're here to assist you whenever you need. Take care!"
John Stevenson
October 1, 2025
5
out of
5
rating by John Stevenson
"Always a pleasure to deal business with. Not pushy with sales but gets you the coverage you need for your situation."
We responded:
"Thank you, John, for your kind words and for taking the time to leave a review. It's great to hear that you found our approach helpful and tailored to your needs. We look forward to continuing to serve you."
Boss m Laura
September 24, 2025
5
out of
5
rating by Boss m Laura
"yeah, since he started with State Farm it so far I believe this company is gonna be great for me down the road the future God bless this company and a rebate for my car is lower than the other cars rebate so yes but we’ll see what happens but I believe this company is a great awesome company company"
We responded:
"Thank you, Boss m Laura, for your positive feedback and trust in our services. We're glad to hear that you're finding value with us and appreciate your kind words. Looking forward to continuing to serve you well."
Francisco Lomeli de la cruz
September 11, 2025
5
out of
5
rating by Francisco Lomeli de la cruz
"Muy buena aseguradora y también muy amables y atentos aló que necesites 👍"
We responded:
"Gracias, Francisco, por tus amables palabras y por valorar nuestro servicio con la máxima puntuación. Nos alegra saber que nuestro equipo ha sido de ayuda para ti. ¡Estamos aquí para lo que necesites!"
Marion Van Soelen
September 8, 2025
5
out of
5
rating by Marion Van Soelen
"I called this office in Sioux Center Iowa to get a quote on my 2023 Equinox. An assistant there named Amanda answered the phone politely and since she was so knowledgeable, within a few minutes, I purchased the best auto insurance policy I have had for many years. And I saved over $400 per year over the previous insurer. Then I referred a friend to this same agency and he saved about $600 per year. Thank you Ross Hoekstra State Farm!"
We responded:
"Thank you, Marion, for your kind words and for choosing our office for your insurance needs. It's great to hear that Amanda was able to assist you efficiently and help you save on your policy. We appreciate your referral and look forward to continuing to serve you and your friends."
Robin Murphy
August 29, 2025
5
out of
5
rating by Robin Murphy
"Julia was very helpful, and just alaround sweet lady. Very knowledgeable, and ready to answer any guestion you may have. I felt like a person instead of a number. And that you can not find anywhere anymore. Gave me a great price on auto and renters insurance. I am new to this company and hopeful that it never changes. Try Juila if you are looking for a better quote. She'll do you right. Very thankful new customer."
We responded:
"Thank you, Robin, for your kind words about Julia and for choosing us for your insurance needs. It's great to hear that you felt valued and received a competitive quote. We're glad to have you with us and look forward to serving you in the future. "
Ana DeBoer
August 27, 2025
5
out of
5
rating by Ana DeBoer
"Staff was very nice and helpful!"
We responded:
"Thank you, Ana, for your kind words! We're glad to hear that our staff was able to assist you effectively. If you need anything else, feel free to reach out. Take care!"
April Hovanec
August 5, 2025
5
out of
5
rating by April Hovanec
"Was very helpful and outstandingly a wonderful person"
We responded:
"Thank you for your 5-Star Review. Our team is happy to assist. We are proud to be your good neighbor!"
Nathan Schiermeyer
August 4, 2025
5
out of
5
rating by Nathan Schiermeyer
"Ross and the whole team are very good at their jobs. Quick to respond to emails and phonecalls. They have answers to any questions i have, and do so quickly. Very thorough and courteous. They have helped me navigate a couple claims."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Matthew Roghair
July 23, 2025
5
out of
5
rating by Matthew Roghair
"Ross was extremely helpful and knowledgeable in answering my questions about how my insurance coverage applies to rental vehicles. Appreciated the efficiency and ease of the exchange."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Kyle Cleveringa
July 9, 2025
5
out of
5
rating by Kyle Cleveringa
"Ross and his crew are super easy to work with and want the best for their customers!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Stephen Leeney
July 9, 2025
5
out of
5
rating by Stephen Leeney
"I had small accident and State Farm paid their share.That made me a happy man!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Monica Padilla-Rendon
June 26, 2025
5
out of
5
rating by Monica Padilla-Rendon
"Ross is extremely helpful and goes out of his way to make sure you’re taken care of in every way possible. Very professional and very polite along with his staff. I highly recommend him to anyone looking for insurance needs."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Nate Post
June 19, 2025
5
out of
5
rating by Nate Post
"Ross was incredibly helpful and insightful!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Alex Koops
June 19, 2025
5
out of
5
rating by Alex Koops
"A+ customer service! Ross and his staff truly care about people and they are very passionate about what they do."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Jared Heynen
June 18, 2025
5
out of
5
rating by Jared Heynen
"Easy and quick to work with cheapest rates around the area"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Val Dooyema
June 18, 2025
5
out of
5
rating by Val Dooyema
"Thanks to Ross and his State Farm team! Excellent service & answered all our questions promptly!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Ashley Dekkers
June 9, 2025
5
out of
5
rating by Ashley Dekkers
"Friendly and eager to help! Always a great experience!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Alexis D Martin Martin
June 6, 2025
5
out of
5
rating by Alexis D Martin Martin
"Excelente servicio 👍"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Benjamin Murillo
May 30, 2025
5
out of
5
rating by Benjamin Murillo
"Ross was very kind and helpful. Thanks ross for all you do :)"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Miguel Flores
May 30, 2025
5
out of
5
rating by Miguel Flores
"Great service, really helpful for all insurance needs and really friendly."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Casey Treiber
May 21, 2025
5
out of
5
rating by Casey Treiber
"Ross, Todd and the State Farm Team do a fantastic job! We all appreciate their kindness and enthusiasm they bring to the community. It’s been great working with them to get my policies updated with some additional coverage as well. It’s truly appreciated!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"